Clients in this market require the ability to manage many types of assemblies and daily distributions.  Clients look to us to help them manage new product launches.  Clients in this market can not recognize revenue until they are provided proof of shipment, so accurate and timely reporting is a must.  Customer Service is the #1 focus in this market.  Our Customer Service Representatives will typically communicate with clients multiple times each day due to the fact that each client may have several releases going on at any given time.

Our focus is on providing our Software clients with the following services:

• Daily order receipt and package distribution.
• Kitting & Assembly, shrink-wrapping, inventory inspection & count verifications. (CDs, DVDs, diskettes, videos, books, packaging, security locks)
   
• Procurement services for CD & DVD replication, packaging, & printed manuals
   
• Full shipping and freight routing services. 
  (Domestic & International)
   
• Inbound Order taking (via fax, phone, email, or internet)
• Order tracking and returns processing
• Warehousing (short and long-term storage)
• Secure and climate controlled storage (shelf and skid space)
• Inventory updates via real-time database management
  
• Standard and Customized reporting
• Print-on-demand
• EDI or secure FTP order receipt

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