Why Is Order Fulfillment So Integral to E-Commerce Business Success?

Why Is Order Fulfillment So Integral to E-Commerce Business Success

The online world of commerce is growing rapidly. According to Forbes, global retail e-commerce outlets are projected to grow by 50% and reach nearly $7.5 trillion in revenue within a year. Every e-commerce outlet has the same need for shipping and order fulfillment to ensure goods get to customers quickly, safely, and affordably. Here's how an order fulfillment service greatly assists e-commerce businesses.

Fill Orders Quickly

Order fulfillment is a critically important element of e-commerce and helps make it more worthwhile for customers who choose to shop online instead of buying items at brick-and-mortar stores. The sooner orders are filled and shipped out, the faster the customers can get them. Instant gratification is impossible when it comes to e-commerce, but lower prices and fast shipping offset that disadvantage. The sooner your customers get their items, the happier they will be, and the more likely they will place more orders.

Ensures the Correct Items Are Shipped

Besides fast and affordable shipping, customers need to get the items they ordered in good condition. The orders also need to be filled accurately so that people receive what they paid for and don't have to make a special trip to the post office or a commercial shipper to return an item. Returning an item that someone didn't order ties up that person's money while adding to the general frustration of not getting the right item. An experienced and professional order fulfillment service can ensure the right items are shipped to the right people, so you can make a profit by making your customers happy with quality products shipped to their homes or places of business.

Rapid Replacement of Defective Products

Sometimes, products are defective or damaged during shipping. Hiring an order fulfillment service to increase shipping efficiency can help lower the number of items that are damaged during shipping by ensuring they are packaged and protected properly for their journeys to their final destinations. A well-trained fulfillment team can inspect items before packaging them and use the most trustworthy and cost-effective shippers to send those goods to the people who buy them. Fulfillment services help to greatly widen your potential market area to nearly anywhere someone has a computer and can accept deliveries.

To learn more about our order fulfillment service and how we can help your business, don't hesitate to contact our experienced team at FulFillPlus today! We'll be more than happy to answer any questions you may have.